Rentalcars - Hidden Charges n Fees from Ace Rent A CAR

1 of 11 Rentalcars reviews

I went to rentalcars.com and made my reservation of which I had to pay a deposit and pay in advance $63.00 My original booking was for 8 days @$149.00 + taxes n fees.You get there, they tell you it's going to cost 2 times as much as what you booked for and that Sun pass was included in the rental.

What BS.

I contacted customer service and asked for the email address of a manager. They don't have email. Give me a break. I have contacted the Florida Attorney Generals office and anyone who feels they were ripped off should contact them too.

Please be careful from which sites you book your vehicle from.

I was billed for CDW in advance and again at the counter on Semoran Blvd in Orlando.I have rented from them before without issue but not this time.

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Reason of review:
Pricing issue
Product or service
Ace Car Rental
Review category
Rentals
review #948616
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