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2.3

Be careful with renting cars from rentalcars.com. On their website, they gave/charged a final "Total" price for my rental of $71.22, but then on the day I went to pick up the car at the Dollar rental company, there was an additional $39.99.

This was an addition of more than 50% of the price I though I had rented for!

This was my first time renting a vehicle, so when I first saw that extra charge I though it was already a part of the 71.22 and that they charged part of it at pick-up and part at delivery. But this was not the case. The extra that Dollar charged were for:

Concession fee recovery

Cust Facility charge

Energy surcharge

Vehicle license cost recovery

tax

All of these are basic things that should have been included in the original final price I was quoted (and charged by rentalcars.com).

On their website they warn that there may be additional charges for extra things like child seats, fuel (if you don't fill the tank before returning the car), etc, but not standard extra charges like the ones above.

This is truly a way of scamming customers!

By the time you arrive at the airport and realize you have to pay 1.5 times the price you were expecting, there is nothing you can do anymore (if you actually need to car to get to your destination).

Reason of review: Pricing issue.

Monetary Loss: $40.

Preferred solution: Full refund.

Rentalcars Pros: Easy to book online.

Rentalcars Cons: Lie about total price.

Location: Ithaca, New York

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Similar issue with ". However, uncertain as to whether this is the rental agency, priceline or both.

My one time-upfront fee was great. However, the agent at the counter seemed to cover all aspects of the rental agreement with the exception of the "Incl.

Upgrade at 15.00/day" for a week long trip which resulted in an increase of 1.5 times the priceline fee. "You saved 40%" message was clearly wiped out by 50% in additional charges.

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